Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the SENSCERA website and your purchase of products from us. By using this site or placing an order, you agree to these terms.

2. Products & information

We take care to describe our products accurately, including ingredients and usage guidance. Product information is for general cosmetic use and is not medical advice. Colours and packaging may vary slightly from images shown.

SENSCERA products are cosmetics intended for external use. Discontinue use if irritation occurs and consult a professional if needed.

3. Orders & pricing

• All prices are shown in Malaysian Ringgit (RM) and include applicable taxes unless stated otherwise.
• We reserve the right to refuse or cancel any order, including in cases of pricing errors or suspected fraud.
• An order is confirmed once you receive our confirmation email.

4. Payment

Payment is processed securely by our third-party payment providers. By placing an order you confirm you are authorised to use the chosen payment method.

5. Shipping, returns & refunds

Delivery, returns and refunds are governed by our Shipping & Delivery and Returns & Refunds policies, which form part of these terms.

6. Intellectual property

All content on this site, including the SENSCERA name, logos, product names, text, imagery and technology names such as MicroFoamTech™ and HydraMatrix-6™, is owned by or licensed to SENSCERA and may not be used without permission.

7. Limitation of liability

To the extent permitted by law, SENSCERA is not liable for indirect or consequential losses arising from use of the site or products. Nothing in these terms excludes liability that cannot be excluded under applicable law.

8. Governing law

These terms are governed by the laws of Malaysia, and disputes are subject to the jurisdiction of the Malaysian courts. [Confirm your governing jurisdiction before launch.]

9. Contact